A:Medsindia is an innovative healthtech organization striving to provide complete healthcare solutions to the patients. We are committed to deliver authentic pharmaceutical and healthcare products at your doorstep.
Medsindia gives you following exclusive benefits:
A:Yes. We are licensed to sell medicines as per the Drug and Cosmetics Rules (1945). Our drug license number is: DL-OKH-117146/117147
A:Yes. Home delivery of all the products is available.
A:Yes, an Online invoice would be always available for future reference.
A:Yes, all the products displayed on website are original and branded.
A:At present we service the entire region of North India. We are planning to expand our services to other cities in the near future.
A:For detailed explanation of our terms & conditions and policies, please refer to our Terms & Conditions page on the website or mobile app.
A:For all kinds of queries you can directly call us on our Toll Free Number 18001033688 (from 8 AM to 8 PM) or you can also write to us on email@example.com
A:If your order is for within Delhi NCR we will aim to deliver it within 24-48 hours. And if your order is for anywhere outside Delhi NCR we will aim to deliver it within 48-72 hours. However it may get extended in the case of unavailability of the products or any other technical reason.
A:You can enter your pin code while ordering your products. Depending upon the area and availability of products, estimated time of arrival (ETA) would be shown to you.
A:For certain medicines a prescription from a MBBS doctor is required. Medicines requiring prescription will be tagged on the website and the mobile app with the following text:
A:We would be able to process your order only if your prescription possesses following details:
A:Apart from medicines tagged with prescription needed, all the products like OTC medicines, wellness products etc. can be bought without prescription.
A:No there is no upper limit on number of prescriptions to be uploaded. However, a separate order number for each prescription will be generated.
A:A tracking id would be generated for each order which can be used on website and mobile app to track your order. For more details click on: Track your order
A:Yes changes like delivery time, address etc. can be made to the order only if it is not shipped from our end. For all change related queries, you can call us on our Toll Free number 18001033688. However items and their respected quantity cannot be changed once ordered. In this case, you need to cancel the order and place a new order.
A:No shipping fee is levied on orders having bill amount equal to or more than INR 500 for Delhi-NCR and 750 for other regions within North India. Nominal shipping fee of rs. 25 for orders below 500 within Delhi NCR and Rs. 50 for orders below 750 for other regions within North India.
A:Yes, your final bill amount is inclusive of the shipping charges if applicable.
Various conditions for cancelling and returning the order can be found under the Return and Refund Policy.
A:For cancelling your order, you can directly call on our Toll Free number 18001033688.
A:Any order can be cancelled before it gets dispatched from our end.
A:No charge would be incurred if the order is yet to be shipped from our end. Charges are thereafter applicable according to the order.
A:For refund policy, check Return and Refund Policy mentioned on the website and the mobile app.